How do I clear cookies and cache?

Location:   Technology Support\FAQs

Last Update:   20240611

Content:   

From within your Chrome browser click on the three dots in the upper right of the screen:

(A screenshot is provided below of the button described)

 

Picture1.jpg

 

Select "More tools" and then "Clear browsing data:"

(A screenshot is provided below of the "More tools" and "Clear browsing data" buttons)

 

Picture2.jpg

 

Make sure "Time range" is set to "All time" and that the boxes for "Browsing history," "Cookies and other site data," and "Cached images and files" are all checked and then click on "Clear data:"

(A screenshot is provided below of the "Clear browsing data" menu)

 

Picture3.jpg

 

Firefox

Click on the ‘hamburger’ icon (the three lines) at the top right of the screen and then click Options:

(A screenshot is provided below of the button and menu described)

 

Picture4.jpg

 

From the menu on the left now click on Privacy & Security:

(A screenshot is provided below of the "Privacy & Security" tab)

 

Picture5.jpg

 

If you want to clear your browsing history, click on Clear History. If you want to clear Cookies and cached data, click on Clear Data:

(A screenshot is provided below of the "Clear History" and "Clear Data" options)

 

Picture6.jpg

 

 

Microsoft Edge

With any browser open on your Windows operating system, press the following keys (simultaneously) to quickly access the options for clearing the browser's history: CTRL+SHIFT+DEL.

(Image of Clear browsing data options)

 

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Then click Clear Now.

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